Refund policy

Returns and refunds

We accept eligible returns for purchases made directly through mythandmanagames.com. Request a return within 30 days after delivery.

Return eligibility

Items must be unused, unopened, and in their original condition and packaging, with your order number or proof of purchase. Opened trading card packs, boxes, and other sealed collectible products are not eligible for change-of-mind returns. This does not affect help for damaged, defective, or incorrect items.

How to request a return

Email mythandmanagames@gmail.com with your order number, the items, and your reason for returning them. For damaged, defective, or incorrect items, include photos if possible. We will review your request and provide return instructions and the return shipping address. Contact us before mailing a return. Send approved returns within 14 days of approval, pack them securely, and retain tracking information.

Return shipping and fees

Customers pay return shipping for change-of-mind returns. Original shipping charges are not refundable for these returns. We do not charge a restocking fee. For an incorrect, damaged, or defective item, contact us to arrange a replacement or refund; we cover any required return shipping.

Refunds

We inspect returned items and email you whether your refund is approved. Approved refunds are issued to the original payment method within 10 business days after inspection. Your bank or payment provider may need additional time to post the credit. Contact us if your refund has not arrived 15 business days after our approval email.

Exchanges

For a different item, request a return and place a new order. Replacements for damaged or incorrect items depend on stock availability.

Marketplace orders

For purchases completed on ManaPool or another marketplace, request help through that marketplace and follow the return policy applicable to your order.

Contact

Myth & Mana Games, LLC
Marion, Ohio, United States
mythandmanagames@gmail.com